Privacy Policy

Your privacy matters to us at selorianthiq

Last Updated: March 15, 2025

Information We Collect

When you use our budget analysis platform, we collect various types of information to provide you with personalized financial insights. This includes personal details you provide during registration, such as your name, email address, and contact information. We also gather financial data that you choose to share with us, including bank account connections, transaction histories, and spending categories.

            Important: We only collect financial information that you explicitly
            authorize us to access through secure, encrypted connections with your financial
            institutions.
          

Personal identification information (name, email, phone number)
Financial account data (with your explicit consent)
Transaction histories and spending patterns
Device information and usage analytics
Communication preferences and support interactions

How We Use Your Information

Your information helps us deliver accurate budget analysis and financial insights tailored to your specific situation. We use this data to categorize your expenses, identify spending trends, and provide recommendations for better financial management. Additionally, we analyze aggregated, anonymized data to improve our services and develop new features that benefit all our users.

We never sell your personal financial information to third parties. Our business model is built on providing you with valuable financial insights, not on monetizing your personal data. When we do share information, it's limited to essential service providers who help us deliver our platform securely and effectively.

Data Security and Protection

Protecting your financial information is our highest priority. We use bank-level encryption (256-bit SSL) for all data transmission and storage. Our servers are hosted in secure Australian data centers that comply with industry standards and undergo regular security audits. We implement multi-factor authentication, regular security updates, and continuous monitoring to safeguard your information.

Security Measures Timeline

Data Transmission

All data encrypted using 256-bit SSL during transfer

Storage Security

Encrypted storage in Australian data centers with 24/7 monitoring

Access Control

Multi-factor authentication and role-based access restrictions

Regular Audits

Quarterly security assessments and vulnerability testing

Your Privacy Rights

Under Australian Privacy Principles and international privacy standards, you have significant control over your personal information. We respect these rights and have established clear procedures for you to exercise them.

Access Your Data

Request a complete copy of all personal information we hold about you, delivered within 30 days.

Correct Inaccuracies

Update or correct any incorrect personal information in your account at any time.

Delete Your Account

Request complete deletion of your account and associated data with 14 days notice.

Data Portability

Export your financial data in a standard format to use with other services.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Account information and financial data are kept for the duration of your active subscription plus 7 years as required by Australian financial regulations. Transaction data used for analysis is anonymized after 5 years and deleted entirely after 10 years.

When you close your account, we immediately stop collecting new data and begin our deletion process. Personal identifiers are removed within 30 days, while anonymized financial patterns may be retained for service improvement purposes. You can request immediate deletion of all data, though this may affect our ability to comply with regulatory requirements.

Third-Party Services and Integrations

Our platform integrates with Australian banks and financial institutions through secure, regulated connections. These integrations are governed by strict data sharing agreements that limit access to only the information necessary for budget analysis. We also work with select technology providers for hosting, analytics, and customer support services.

All third-party providers are vetted for security compliance and are contractually obligated to protect your information according to Australian privacy standards. We never share your data with marketing companies, data brokers, or other organizations that aren't essential to our service delivery.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our services, technology, or legal requirements. When we make significant changes, we'll notify you via email and through our platform at least 30 days before the changes take effect. Minor updates, such as clarifications or formatting improvements, will be posted directly to this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we protect your information. If you disagree with any changes, you can close your account before they take effect, and the previous policy version will govern the handling of your data during the deletion process.

Privacy Questions and Contacts

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our privacy team. We're committed to responding to all privacy inquiries within 5 business days and resolving any concerns within 30 days.

Privacy Officer

privacy@selorianthiq.com

Phone Support

+61 4 1111 0112

Postal Address

34 Mulgrave St
Launceston TAS 7250
Australia